Dec
20th

Don’t Drop Ship this Time of Year

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Hi everyone, I hope everything is going good. This weather is really weird. They said we were supposed to get 1-4 inches of snow and we got 11 inches. So we are staying in Florida until our flight is available, hopefully soon. Well Christmas is only 5 days away. That means you have to hurry and ship everything, so it arrives for Christmas. Most people that are buying from you, are expecting it to be there for Christmas. Unless you told them otherwise.

If you are drop shipping, make sure you gave your customers a deadline date. Most mail Currier’s don’t guarantee delivery before Christmas right now. UPS is the only company I know that guarantees delivery for Christmas if you ship it on or before Saturday. You have until Saturday to ship everything and have it there for Christmas. Unless you are drop shipping. If you are drop shipping, your deliveries will be delayed. Unless your drop shipper guarantees delivery.

Make sure you note your Christmas cutoff date it in your auctions or website. If you don’t note this, a customer may expect the item to arrive before Christmas. They may have bought it as a gift for someone else. If this is the case, they will be very upset if you haven’t told them a cutoff date. Clearly note the last day a customer can buy from you and have it delivered before Christmas. I made the mistake of not doing this a few years back on ebay. The customer was very upset and left me a negative feedback because of it.

If you are drop shipping expect a 4-10 day delivery. Unless your drop shipper says otherwise, they still have to go through the regular process. This usually takes 24 hours to process and 1-3 days to ship. Then you have to give a few days for delivery, if it wasn’t overnighted. So the customer will be waiting for a package before Christmas, but it won’t arrive on time. So don’t drop ship this time of year and expect it to make it on or before Christmas.

Don’t get get your customers upset. Make sure you do whatever you can do have items delivered on or before the expected delivery date. It’s very important to communicate with your customers all the way through to delivery. When you ship the item, send the customer and email with the tracking info. Tell them when to expect their package and have a great holiday. It’s very important to earn the customer’s trust before they even receive your product.

Sorry to keep this so short. Thanks for stopping by!


2 Responses to “Don’t Drop Ship this Time of Year”

  1. By kiran on Nov 10, 2008 | Reply

    good info. Gearing up for Christmas?

  2. By HPG Inc on Nov 10, 2008 | Reply

    Yes we are gearing up Kiran. So far, so good. Thanks for the comment!

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